Online Privacy Notice and Cookies Policy
Introduction and definitions
Thank you for visiting our website and for using our services. We’d like to tell you about our online privacy notice and how we use cookies and similar technologies on our website. We have defined some words and phrases to help make it clear what we mean.
In this Online Privacy Notice and Cookie Policy:
“personal data” means personal data as defined under the Law and includes any information about an identified or identifiable natural person. Such information may include, for example, information we collect against an identifier for you (for example, your IP address or cookie ID). We also refer to personal data as “data about yourself”, “personal information”, “your information”, “personal details” and “information about you”;
“controller” means controller as defined in applicable data protection legislation;
“Invesco”, “our”, “us” and “we” means Invesco Asset Management Limited and Invesco Fund Managers Limited; and
“the Law” means applicable data protection legislation, including (where applicable) the EU General Data Protection Regulation (“GDPR”) and the UK version of the GDPR (“UK GDPR”).
What is the purpose of this Online Privacy Notice and Cookies Policy?
This Online Privacy Notice and Cookie Policy tell you how we will process any personal data that we collect from you, or that you provide to us online. The Law says we must provide you with this information and we hope this will help you to understand how we will keep your personal data safe. You can find more information about how we pro cess your personal data in our privacy notice) which also applies to the use of personal data we collect offline.
Who are we?
We are the controllers of your personal data and, as controllers, determine why and how we collect and use your personal data. We are committed to protecting your privacy and personal data as you use our website and web services. We take seriously our responsibility to hold your personal data securely and confidentially.
What kind of personal data do we collect about you and how?
Depending on your interaction with our website, we collect the following categories of personal data from you:
- For certain services (such as email updates), we need to be able to identify who you are. To do this, we will ask you to register to our website by providing your name and email address, and then we will ask you to create a password. If you ask us for information by post, we will also ask you to provide your postal address. Once you have registered with our website, we will link all of the personal data we collect about you via the website, and what we may know about you offline as an investor, to your registration. You can deregister from our site at any time on the Your account section.
- Your audience type: we have created certain pages on our website specifically for certain types of audience. By letting us know what type of audience you are (Private Investor or Professional Client (Financial Adviser or Institutional Investor)) we can show you pages that are most relevant to that audience type. You can always change your audience type using the links at the top of each page of our website. Find out more about which audience type to select
- Your account details: we offer certain services on our website e.g. the online valuation service. Before you can register for these services, we will require further details about you to authenticate you. Find out more about our valuations service;
- If you use the online email or the online chat facilities, you may choose to give us your personal data and we will also ask you to provide us with certain personal data such as your name, business email address, job title, company and Invesco account information. We may need to ask you for additional personal data to help us to meet your needs and to provide you with the services you require. If you do not provide your personal data to us, it may make it impossible for us to provide these services to you;
- We use cookies on our website and if they are not strictly necessary to operate our website, we will only use them where you have consented to us placing these on your computer or other device. These cookies and tags collect data about your use of the website including how you arrived at our website, which pages you click on and where you scroll on the page, the country from which you are accessing the website, which website you go to when you leave our website and your activity on other third-party websites. If you register for our website, this information is linked to your registration and any offline information we have about you (please see here for our privacy notice). If you do not register for our website, this information is linked to a unique cookie ID number which is provided to you when you visit our website or to your IP address. For more information on the cookies we use and what information is collected, together with information on how to manage your cookie settings, please see our Cookies Policy below.
As we have described above, we use cookies on our website. Some of these cookies collect personal data about you, including data you have provided to us, for example your email address, as well as information about your website activity (e.g. pages you visit, how you scroll through the page and what you click on) both on our website and on third-party websites. With this information, we allocate you to a particular profile. We then show adverts for products and services that we think are most interesting to that profile. This targeting of advertising is an automated process using Google Retargeting (part of the Google Ads product). For more information on the use of cookies on our website, please see our Cookies Policy below.
Do we collect personal data about you from third parties?
We may also collect your personal data from third parties, for example (i) from publicly accessible sources, including publicly available online profiles and databases e.g. to establish and verify your identity, to find out your contact details or to liaise with you in relation to our products and services, or (ii) by using third party cookies. Please find more information about how we use third party cookies in our Cookies Policy below.
How do we protect your personal data?
We maintain strict security standards and procedures with a view to preventing unauthorised access to your personal data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your personal data. The staff of Invesco follow strict privacy standards and whenever we hire third parties to provide support services, we require them to observe the same standards and to allow us to audit them for compliance.
How will we use your personal data we collect online?
This section of this Online Privacy Notice and Cookies Policy explains for what purposes we use your personal data we collect online and on which legal bases we rely. Our legal bases for collecting and using your personal data will include
- to perform our contract with you such as (i) servicing your online account or (ii) providing you with our online valuation service;
- to pursue our legitimate interests which do not override your interests or fundamental rights and freedoms, such as (i) improving our services to you and other website users and developing new products; (ii) providing information to you about our services and products or anything else that we think may be of interest to you (this information may be provided to you in the form of a digital advertisement or via email), and we may identify which products or services we think you are interested in by using cookies on our website which track and analyse how you use our website; and (iii) processing your personal data for administration, assessment and analysis purposes (for example, marketing and product analysis and behaviour scoring);
- to comply with our legal obligations laid down in laws applicable to us; and
- in some circumstances and subject to applicable laws, we will process your personal data where we have obtained your consent. However, we will make it clear to you at the time of collection of your personal data that we are relying on your consent to process your personal data, and you will have the right to withdraw your consent at any time. The withdrawal of your consent shall not affect the lawfulness of processing based on your consent before its withdrawal.
How do we use another person's personal data you have provided?
Using our Email page tool, you will be able to send links to site content to another person, by providing their name, audience type, company name (if relevant) and email address. We will not use this information for any purpose other than sending the links you request. You should always get permission before providing someone else's details to us.
For how long do we keep your personal data?
We only keep your personal data for as long as is necessary to fulfil the purposes for which it has been collected. When determining the appropriate retention period, we consider the risks of the processing, our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests as described in this Online Privacy Notice and Cookies Policy.
Who do we share your personal data with?
Where we send direct marketing materials to you, we may send your personal data to third parties with whom we have contracted to provide these materials to you on our behalf and in our name. These third parties act as our processors in relation to their processing of your personal data in this way.
We also use other third parties to process your personal data on our behalf. For example, we use Salesforce and LivePerson to provide and administer the webchat function on our website and we use third parties to drop cookies and perform analytics on our website (please see the Cookie Policy below for further information about our use of cookies). When we use third party processors, we ensure they process your personal data in accordance with our instructions and that they put appropriate technical and organisational security measures in place to adequately protect your personal data.
In certain circumstances, we may also share your personal data we collect online, for the purposes set out in this Online Privacy Notice and Cookies Policy, with other third parties such as:
- service providers (e.g. data analysis or web-hosting firms, other information technology service providers), who provide a service to us or you, their service providers, delegates and agents;
- credit reference agencies;
- other entities within Invesco Ltd’s group companies; and
- your financial advisor or other intermediaries.
We also may disclose your personal data to courts, the police, or other law enforcement agencies where we are legally obliged to do so or in our reasonable opinion such disclosure is necessary to comply with applicable laws and legal processes, support an investigation or to protect our rights and interests in relation to any suspected misuse by you of our website or any of our website services.
We endeavour to prevent unauthorised disclosures of your personal data by other people, but we are not responsible for any unauthorised disclosures or other breaches of security or for the actions of others if the personal data was passed to them with your authority or with the authority of anybody other than us or our affiliates.
We may also share your personal data with a potential buyer in connection with any proposed purchase, merger or acquisition of any part of our business.
Where is your personal data transferred?
When we share your personal data with the organisations listed above, it may involve transferring your personal data outside the European Economic Area (EEA) or outside of the UK or any other country from where you may access our website, to countries where the level of protection of personal data has not been deemed adequate by the European Commission (or e.g. by relevant bodies or applicable laws in the UK or in other countries outside of the EEA). The absence of an adequacy decision means that the laws of these countries may not guarantee the adequate level protection of your personal data as defined by the Law. However, we will ensure that your personal data is transferred, processed and maintained to the standards required by Law by putting standard data protection clauses in place (as approved by the European Commission) or where we use third parties, we may rely on other appropriate transfer mechanisms they have implemented in accordance with the Law. You can obtain a copy of the standard data protection clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en and contact us by using the contact details provided below for further information about other appropriate transfer mechanisms we may rely on.
What are your rights in relation to the personal data we hold about you?
Subject to the conditions prescribed in applicable laws, you have the right: (i) to access, rectify or request erasure of your personal data; (ii) to ask us to restrict processing of it; (iii) to request portability of it.
Subject to the conditions prescribed in applicable laws, you have the right (i) to object, on grounds relating to your particular situation, to processing of your personal data which is based on our or a third party’s legitimate interests; and (ii) to object to processing of your personal data for direct marketing purposes.
You can exercise these rights by contacting us using the contact details provided below.
You also have the right to lodge a complaint with your local supervisory authority about our use of your personal data including in the UK or the appropriate EU Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes the GDPR or the UK GDPR.
Can I use the website in an anonymised or pseudonymised manner?
In accordance with applicable data protection legislation, you may choose to use the website in an anonymised or pseudonymized manner. This applies only to the extent that anonymous or pseudonymized use of the website is technically possible and reasonable.
Our Cookies Policy
How will your site recognise who I am?
When you access our site for the first time, choose your audience type or register for our site services, we will place a 'cookie' on your computer. Cookies are small text files placed on your computer and are commonly used on the internet by many websites to store information on their users' computers. Cookies only contain information relating to the website that created them, and can only return the information to that website. In other words, our site cannot read the information contained in cookies created by anyone else's website on your computer. Similarly, only our site can read the information in cookies that it creates. Cookies cannot be used to get or view data from your hard drive.
What purposes are cookies used for?
By consenting to the use of cookies on our website you acknowledge and agree that we may (i) track and record information for systems, marketing, trouble shooting, administrative, analysis and reporting purposes, and (ii) use your personal data for the following purposes:
- track and record the aggregate number of visitors to the website and the sections of the site visited by visitors using cookies;
- analyse our website, for example to collect information that will help us understand visitors' browsing habits on our website;
- compile statistical reports on website activity, e.g. number of visitors and the pages they visit;
- improve the functionality of our website by temporarily storing any information which you may enter in tools, such as calculators or demonstrations on our website; in some cases, remember information about you when you visit our site. We may need to do this to provide some of our services; and
- record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website more relevant to your interests and identify products or services that may be of interest to you. We may also share this information with third parties for these purposes.
We also use cookies that are essential to operate our website, for example by directing you to the right area depending on what country you have selected, we call these cookies “strictly necessary” cookies.
We use two types of cookies:
Session cookies: These are temporary and are deleted as soon as you close your browser; and
Persistent cookies: These are stored on your computer until they expire or you remove them. Persistent cookies store your personal preferences such as your language preferences on multi-lingual sites to make subsequent visits easier. They also remember questions we have asked you previously, such as a request to complete an online survey.
You can find more information about the individual cookies we use, when they expire and the purposes for which we use them in the table below:
Functional Cookies
Functional cookies enable you to fully navigate around our website. If you choose not to accept these cookies, your experience on our website may be hindered significantly. You can turn off these cookies via your browser settings
| Cookie |
What it does/what is it used for |
When we collect the data |
Expiration |
|---|---|---|---|
|
JSESSIONID |
Required by web server application to allow delivery of core functionality such as selected audience type during website visit and navigation of the site. |
At the start of a user session. |
At the end of a user session. |
|
VISITOR |
Used by the application server to enable personalisation by adapting content to the visitor according to his or her personal preferences, needs and capabilities. |
At the start of a user session. |
At the end of a user session. |
| AWSELB |
Required by the Amazon (AWS) load balancer for distributing requests across the servers. Used for managing the performance of the site (Session Cookie). |
At the start of the user session. | 15 minutes |
| Investor Type |
It identifies and stores users Investor Type preference. Used to retain users Investor Type selection. |
When the user accepts the T&Cs. | 12 months |
|
InvescoAcceptedTerms |
Stores the accepted state of the site terms and conditions. |
When the user accepts the site T&Cs which includes Cookies Policy. |
12 months |
| IVZAcceptedCookies | Stores the accepted state of the site Cookies Policy. |
When the user accepts the site T&Cs which includes Cookies Policy. |
|
|
InvescoAcceptedCookiesNotice |
Stores the accepted state of the site cookie policy. |
When the user visits the site. |
12 months |
|
InvescoSettingsCookie |
Stores the cookie policy level chosen by the user. |
When the user confirms or updates the cookie settings. |
12 months |
|
InvescoUserCookieName |
Stores the audience setting of the website. |
When the user selects an audience type. |
30 days |
| FWD |
It redirects the user to the original page after accepting T&Cs. |
When the user visits the site. | 1 minute |
|
Vimeo |
A third party service that provides a way to embed video content into the website. |
When the user visits a video page. |
12 months |
|
Live person |
A third-party chat service which may also collect anonymous user activity. |
When the user visits the site. |
2 years |
| mbox | This cookie is used to test which online content and offers are more relevant to users. | Session start | 2 Years |
Experience Cookies
These cookies allow us to improve a visitor’s experience of the website; and can make a visit more relevant. You can turn off these cookies via your browser settings
| Cookie |
What it does/what is it used for |
When we collect the data |
Expiration |
|---|---|---|---|
|
NetInsight |
Single session website activity tracking and analysis of how you arrived on our website and the technology you are using to access our website. |
When the user visits the site. |
6 months |
|
GoSquared |
A third-party analytics service which provides accurate and powerful real-time analytics for web and mobile. |
When the user visits the site. |
2 years |
|
Google Analytics and Google Ads (Remarketing) |
Uses a client ID, to differentiate between returning and first-time visitors and monitors users behaviour around our website and third party websites. See above and below for more information about how Google Analytics and Remarketing works. |
When the user visits the site. |
6 months |
|
Sophus |
A third party service which collects anonymous user activity data within the asset management sector. |
When the user visits the site. |
12 months |
|
Pardot Visitor |
Uses a client ID, to distinguish and store the activities of visitors on the website. |
When the user visits the site. |
1 year |
|
Pardot Opt in/out |
Stores Pardot opt in/opt out status. |
When the user visits the site. |
1 year |
| AMCV_*AdobeOrg |
This cookie is used to identify a unique visitor. It is set in the first-party doamin of a browser. |
Initital session when an anonymous visitor | 2 years |
| AMCVS_*AdobeOrg |
This cookie is used identify the start of a user's session. It is set in the firest-party domain of a browser. |
Session start | Session end |
| LinkedIn Insight Tag | Used to track conversions, retarget website visitors, and unlock additional insights about users interacting with your LinkedIn ads. The LinkedIn Insight Tag enables the collection of data regarding members’ visits to the website, including the URL, referrer, IP address, device and browser characteristics (User Agent), and timestamp. The IP addresses are truncated or (when used for reaching members across devices) hashed, and members’ direct identifiers are removed within seven days in order to make the data pseudonymous. |
When the user visits the site. |
180 days |
|
_ga |
This cookie is used to identify a unique visitor. It is set in the first-party domain of a browser. |
When the user visits the site. | 2 years |
| _gid |
This cookie is used to identify a unique visitor. It is set in the first-party domain of a browser. |
When the user visits the site. | 24 hours |
| da_sid | Decibel - Digital experience anytics. This cookie is used to capture Session ID. |
At the beginning of session when a user visits the site. | 30 minutes |
| da_lid | Decibel - Digital experience analytics. This cookie is used to identify Lead ID. |
At the beginning of session when a user visits the site. | 1 year |
| da_intState | Decibel - Digital experience analytics. This cookie is used to identify details on Integration states. The 'da_prefix' cookie on the website ensures there is no name conflict. |
At the beginning of session when a user visits the site. | 30 minutes |
| s_cc | This cookie is a session cookie and determines if a user has cookies enabled. | Session start | Session end |
| s_sq | This cookie is a session cookie and determines the previous link selected by a user. | Session start | Session end |
| s_vi | This cookie is used to identify a unique visitor. | Session start | 2 Years |
| s_fid | This cookie is a fallback cookie used to identify a unique visitor if the standard 's_vi' cookie is unavailable. | Session start | 2 Years |
| demdex | This cookie is used to identify a unique visitor. | Session start | 180 days |
| dextp | This cookie is used to record the last time a data synchronisation call was made. | Session start | 180 days |
| dst | This cookie is used to identify when there is an error sending data to a third-party destination. | When there is an error sending data to a third-party destination | 180 days |
| _dp | This cookie is a temporary cookie and determines whether permission is granted to set other cookies in the demdex.net domain in a third-party context. | Session start | Immediately after being set |
| s_ecid | This cookie a first-party cookie set after the 'AMCV' cookie is set, to allow persistent ID tracking in the 1st-party state and is used as a reference ID if the 'AMCV' cookie has expired. | Set by the customer's domain after the AMCV cookie is set by the client | 2 Years |
Third party cookies
We work with third parties who, on our behalf, research the use of our website and activities on it. In doing so they may place a cookie on your computer. However, it would not contain any personal data in a format that can be read by anyone else.
We also work with third parties to evaluate the effectiveness of our advertising and promotions on third party websites. Again, the cookie would not contain any personal data in a format that can be read by anyone else.
Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.